background
The Vera Prime attaches great importance to adapting its services to people with various disabilities, partly from a worldview according to which all people should be allowed equal opportunity and access to service and information.
Accordingly, the partnership invests many resources in making the website and its pages accessible, while the company finds paramount importance in providing equal service to all website users, including people with disabilities.
Informing all the employees of the partnership – the provisions of the law were brought to the attention of all the company’s employees who were instructed on the subject, and an emphasis was placed on the prohibition of discrimination, the provision of equal service in an inclusive environment, the provision of accessible service, and in relation to the company’s accessibility arrangements for customers and potential customers with disabilities.
An accessible call center – the information is conveyed in clear language and without background music.
Website and content accessibility
This website is accessed in accordance with the accessibility guidelines of the Israeli standard 5568 – “Guidelines for content accessibility on the Internet” at level AA.
The aforementioned Israeli standard is an adoption of international guidelines of the international organization W3C dealing with web standards Web Content Accessibility Guidelines (WCAG) 2.0..
As part of the site’s accessibility, we made sure and put emphasis, as much as possible, on the implementation of the following sections:
You can navigate and perform all site operations with the help of a keyboard, with the keyboard focus highlighted at all times.
There are options for highlighting the color contrast using the accessibility bar.
The website accessibility components work optimally in the browser: chrome.
We continuously continue our efforts to improve the accessibility of the partnership services and the accessibility of the website in particular, as part of our commitment to allow its use by the entire population, including people with disabilities.
It should be noted that despite our efforts to make all pages and content on the site accessible, and since the site is a dynamic site that includes various content entry systems, it is possible that parts of the site that have not yet been fully accessed will be discovered.
If you have encountered such a case, we will thank you for contacting the company representatives so that the required correction can be made as soon as possible. And in general, we will be happy to receive requests for information and/or suggestions for improvement in order to improve customer service.
If while browsing the site you encounter difficulty browsing the site or if you have a comment regarding the level and/or method of access, you can contact:
Phone: 072-3307328
Email: office@veraprime.co.il
Publication of the accessibility statement
The accessibility statement was last updated in October 2023